Christina, a student at WSU and a Apple Health patient, had a filling fall out in late November. She made the calls and found an Apple Health accepting dentist, but had to wait two months for the appointment.
When the day finally came, her dentist noticed two other teeth that needed work done, in addition to the lost filling. Even though those two teeth had not been bothering her, the dentist chose to work on them instead of addressing the missing filling. Over the course of the appointment, the doctor ended up injuring a bone around Christina's eye socket with his pneumatic drill, causing damage to her optic nerve and resulting in her vision being severely affected in her left eye. Christina spent several days in hospital following this procedure, and after recovering she understandably was too scared to go back to his clinic.
Now in even more pain, Christina began to make the calls again looking for another Apple Health accepting dentist. The earliest available appointment was May 30th, nearly four months away! Unable to chew solid foods and in tremendous pain, Christina was desperate for relief. One clinic told her she could try an emergency appointment to have a dentist extract the teeth, but this seemed extreme when at first she just needed the filling replaced.
A provider at WSU’s Health and Wellness Services referred Christina to DENT. She called Rita, and was able to get an appointment that same day! Her new Dentist replaced the missing filling that had been plaguing her for months, and together they made a treatment plan to repair the two additional teeth injured by the previous dentist. Here is what Christina has to say about her experience:
I honestly cannot tell you how incredibly grateful I am to you for your help. I was nearly crying with happiness after my appointment because last night, for the first time in months, I was able to eat solid food. I cannot begin to say how grateful I am. [My dentist] is completely wonderful and I honestly cannot even begin to tell you how thankful I am to have been put in touch with him and especially, to have been scheduled in for a same-day appointment. So thank you so much and please pass on my gratitude to the amazing woman responsible for scheduling me! If I could give you all a big hug, I certainly would! I owe you my health and my sanity....Better Health Together gave me a lifeline and I could not be any more grateful for it.
Christina, we are so happy we could help!