Interpreter Services resources - updated 12/17

Interpreter services through HCA will be different than what many BH providers are using currently. HCA's Interpreter Services program has shared an FAQ page and slide deck to help providers understand what to expect from upcoming changes in interpreter services, which start January 1 as part of Integrated Managed Care (IMC).

Updated 10/29: The HCA has provided an American Sign Language (ASL) interpreter services FAQ. For more information on ASL services, including who to contact with questions, see HCA’s Oct. 26 bulletin.

Update 12/17 from HCA:
Good afternoon, we would like to share the recorded versions of the Interpreter Services webinar for managed care providers in regions integrating Jan. 1. Below are links to all four sessions for those who would like to review the material prior to the New Year:


Questions that came up during the presentation have been incorporated into the Q&A on the Interpreter Services website:

Look under “Resources” and be sure to check back later for updates. Also, don’t forget to sign up to the GovDelivery Interpreter Services mailing list if you would like messaging about this program (or any other Apple Health program) sent to your inbox:

If you have questions about these webinars or other Interpreter Services questions, contact Jason Bergman at