By working at a community clinic, Dr. Macall is able to treat many individuals from underserved populations. The clinic takes patients that are unable to seek dental care elsewhere, including DENT patients.
Dr. Macall believes the biggest health challenge facing the region is access. If community clinics and providers were not present, a large percentage of the region’s population would not be able to get treatment at all. But even then, it’s not enough. Many private dentists that took Medicaid have stopped because of low reimbursements and challenging paperwork.
Eastern Washington has a huge population of individuals who have dental insurance but are unable to get treatment. Because of this, many people go weeks and months with severely decayed teeth, pain, and sometimes infections. For a lot of patients, Macall is the last resource. The best feeling, for him, is being able to say, “I can help you,” and seeing the excitement and joy on his patients’ faces.