BHT Serving as Regional Hub for Care Connect Washington

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DOH COVID Care Coordination

As Washington State continues to manage the COVID-19 outbreak, isolation and quarantine are critical tools to mitigate further transmission of the virus. Better Health Together (BHT) has contracted with the Department of Health (DOH) to serve as the Care Connect Washington hub for our region, collaborating with our regional health jurisdictions.

In this role, BHT facilitates support for Adams, Ferry, Lincoln, Pend Oreille, Spokane, and Stevens counties through the pandemic by providing community-based care coordination for individuals who need to quarantine.

The program, which launched on January 11, will help individuals and households overcome barriers and circumstances that make it difficult for them to complete isolation and quarantine successfully.

BHT has teamed up with several community-based Care Coordinating Agencies that employ Community Health Workers.

CHAS
Peer Spokane
SNAP
Spectrum
Frontier Behavioral Health
Rural Resources
YMCA
Northeast Tri County Health District

The Community Health Workers at each of these partner locations will provide direct support to individuals in quarantine. This support includes:

  • delivering care kits (PPE)

  • offering food kits (non-perishable food items for immediate food access)

  • coordinating fresh food deliveries

  • providing prescription delivery or coordination

  • assisting individuals with accessing benefits such as unemployment, food, rental assistance, and energy assistance

  • connecting individuals to longer-term support post quarantine 

BHT’s Role

As the hub, BHT manages the referrals coming in from the State and assigns them to the network of Community Health Workers, using a centralized data collection system. Additionally, BHT manages the procurement of the tangible resources which the Community Health Works will distribute. BHT will also participate in and help with strategic coordination, monitoring, quality improvement, and evaluation.

BHT is thankful for our community partners' quick action in helping us get this program off the ground and start delivering this much-needed support to our communities.

To learn more about this program, visit the Washington State Department of Health “Care Connect Washington” webpage.