Background

Since BHT began over 12 years ago, we have been working to connect people to the right care, at the right time, from a provider that gets them! We envision a system that works for people, not a system that makes people work.  For the last year, we have been working to pilot a new system of care in our region called the Community Care Hub.

What is a Community Care Hub?

The Community Care Hub is a care model that connects folks to a worker at a local organization who can work with them step-by-step to find the right basic, medical, and cultural support for their unique needs. 

So, where do community based organizations fit in?

A Community Care hub runs best when we are able to partner with local organizations that serve their communities. BHT is launching a request for proposals (RFP) for our latest cohort of Community Based Care Coordination partners, and you could be a part of it! We are looking for 10-20 organizations that already provide community based care coordination to join our network starting in 2026.

Funding

BHT intends to fund the community based care coordination work of 10-20 community based organizations employing 12-30 community based workers between February 2026 and January 2027. Proposals should be for care coordination services provided by a minimum of one to a maximum of five (1-5 FTE) community based workers (CBW) and a recommended .3 Supervisor FTE per CBW.

The amount awarded will be $165,148.05 per CBW in the proposal. This amount can cover staff salary and benefits, administration, relevant and appropriate technology costs, related travel, and client incidental costs.

Any contract awarded as a result of this procurement is contingent upon funding availability. BHT will negotiate contracts with payers (state, federal, local, managed care, etc.) for sustainable and ongoing funding to meet community needs and community health outcomes, creating a braided funding model. BHT will determine the best funding streams to meet partner and community needs, and the partner will bill BHT directly.

Preview the Application Documents: 

2026 Community Based Care Coordination Request for Proposals

Bidders Questionnaire including Narrative Response

Supplemental Documents for review:

Community Care Hub Policies & Procedures

Community Care Hub Network Quality Improvement, Capacity Building, & Termination Policy

Open Office hours for questions and support are available!

BHT will be offering open office hours for anyone with questions on Tuesdays at 11am from July 15th to September 30th. The meetings are on a first come, first served basis and available Tuesdays at 11am at the following link or email charisse@betterhealthtogether.org to set up a time.


Please review the full RFP and requirements before applying.

Open office hours are available for any questions through the month of August!

Who Should Apply?

Are you already providing community based care coordination in the BHT Region?

The following are the minimum qualifications for Bidders:

  • Licensed to do business in the State of Washington / Holds a WA business license

  • Must be a 501c3 under 509a1 status for Public Charities or local governmental agency (such as a local health jurisdiction or public hospital), or a Tribal Nation

  • At least a year of experience providing community care coordination in alignment with BHT standards within BHT’s region (Adams, Ferry, Lincoln, Spokane, Stevens Counties and/or Colville Confederated, Kalispel, or Spokane Sovereign Nations)

  • Physical presence in BHT service area (Adams, Ferry, Lincoln, Spokane, Stevens Counties and/or Colville Confederated, Kalispel, or Spokane Sovereign Nations)

  • Agreement to use BHT’s Client Management System (CMS)

  • No exclusions from sub-awards on Sam.gov

  • Proof of Liability Insurance

  • Capacity and commitment to providing Health Benefit Exchange insurance navigation services with trained staff

  • If a previous contractual relationship is relevant, contract performance will be considered in the review process/decision criteria for selection

Questions?

For general questions, please message us at communitycarehub@betterhealthtogether.org