Healthcare is so much more than what happens at your doctor
It’s true! It’s having access to safe and affordable housing to come home to, the access and affordability of healthy food, the community who supports you, and so much more. Our mission at BHT is to improve the health of our region and support the growth of a network of community-based organizations, behavioral health specialists, and healthcare centers that support community needs.
The question we have been asking for the last 10 years is how do we make a system that works for people, rather than a system that makes people work?
Meet our Community Care Hub!
Our goal is to help folks find the unique care that is best for them, whether it be navigating complex health systems, breaking down barriers like language access, or finding vital resources for everyday needs. We connect individuals to a care coordinator at one of our trusted partner organizations who can work with them step-by-step to find the right basic, medical, and lifestyle support for their unique needs, and is with them every step of the way.
BHT holds contracts with community-based organizations, behavioral health specialists, and healthcare providers to create a network that can connect folks with the right care for them from community representatives that share their culture, language, or beliefs. We uplift those organizations with technical assistance, administrative functions and training, and support their workforce needs to create an integrated system that strengthens our communities. In return, they are able to focus less on worries of consistent funding and grant-writing, and more on serving our communities.
So What is a Community Care Hub?
Watch this short video to learn more!
How it works
We know from experience our community has unique needs that can’t be served by providing the same care and treatment plan to all without considering diverse lived experience, cultural, and language needs. That’s why we match folks with a care coordinator at one of our trusted partner organizations that is the right fit for them and can help them find the right care path. This helps reduce barriers and duplication of services and takes the burden off the individual to navigate incredibly complex systems of care.
What it costs
Our Community Care Hub will be FREE to our regional community! BHT works to braid and integrate funding sources to support community-based organizations and provide a care coordinator match at no cost to individuals. We do the heavy lift of federal contracting and compliance to help reduce barriers for the folks that do the work to keep serving our community.
Referral Partners
A Community Care Hub is not possible without the support of current local and regional networks of care coming together to centralize and assign referrals. We have been proud to partner with a number of state and local resources including 211 and 988, regional managed care organizations, and organizations with shared purpose in supporting others with the best care options possible.
Meet some of them below!
Aging & Long Term Care of Eastern Washington
Aging & Long Term Care of Eastern Washington (ALTCEW) is a social service agency that helps older adults and adults living with disabilities discover the resources needed to plan, prepare for and support living independently. This agency provides services such as case management for people needing a caregiver, information and referrals, answers to questions about Medicare and Medicaid, and more. ALTCEW is the local Area Agency on Aging for Ferry, Stevens, Pend Oreille, Spokane, and Whitman Counties.
211
What is 211? A free confidential community service and your one-stop connection to the local services you need, from utility assistance, food, housing, health, child care, after school programs, elder care, crisis intervention and much more.
Molina Healthcare
Molina provides managed health care services under the Medicaid and Medicare programs and through the state insurance Marketplace. Through their locally operated health plans, Molina Healthcare serves approximately 5.8 million members.
Care Coordination Partners
We know from experience our community has unique needs that can’t be served by providing the same care and treatment plan to all without considering diverse lived experience, cultural, and language needs. That’s why we help match folks with a care coordinator at a trusted organization that is the right fit for them and can help them find the right care path. This helps reduce barriers and duplication of services and takes the burden off the individual to navigate incredibly complex systems of care.
The Social Care Network are the diverse contracted organizations within the Community Care Hub that provide care coordination services. We currently have 15 contracted partners (who are helping us pilot the Community Care Hub model) who were originally contracted through our COVID Care Connect program.
