Alison Poulsen

Executive Director

Alison has 20 years of nonprofit and leadership experience. Before Better Health Together, she served as Executive Director for six northwest nonprofit organizations, leading them through significant change processes to better meet community needs. Alison joined Better Health Together in June 2013 after moving her family to Spokane from Seattle.

Alison has a business degree with a human resources concentration from Pacific Lutheran University. When she isn’t working to improve the health of her community she enjoys running, exploring her backyard in Valleyford and taking care of her two sheep, nine chickens, three ducks, two dogs and her family.

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Charisse Pope, M.A., M.B.A., LHMC

Director of Clinical Integration

Charisse grew up in Eastern Washington and has 20 years of non-profit and social service experience. She has a Masters in Counseling Psychology and started out in social services as a therapist working with adolescent girls. She then went on to earn a Masters in Business Administration to support the work of others as an administrator. Charisse continued in administration, working for the Spokane County Regional Support Network overseeing a provider network, contracting, fiscal allocations, utilization, and working with other counties and regions as chair of County Human Services for several years. She then returned to her roots at Excelsior and served as Chief Business Officer. In her free time, she loves being at home with family, weekend outings, and playing with her sidekick dog.

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Hadley Morrow

Director of Engagement

Born and raised in Spokane, Hadley has had over 10 years of involvement with local community services and organizing. She graduated from the University of Denver with a degree in International Studies with a focus on conflict resolution and a minor in religious studies. In 2011 she embarked on a study abroad semester in Rwanda to research genocide reconciliation and peace-building. After graduating, she moved to Seattle and gained early non-profit experience in primarily outreach and communications roles, before returning home and joining the BHT team in 2016.

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Jenny Slagle

Director of Community Service

Jenny has 16 years of tribal government experience, working for both the Kalispel Tribe of Indians and Yakama Nation in their Indian Gaming regulatory agencies. Most recently she served as the Communications Manager for The NATIVE Project. Jenny’s education is Business Administration, with a degree in IT Management. Jenny is an enrolled member of the Yakama Nation and descendent of the Northern Arapaho tribe.

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Kim Brinkmann

Director of Communications & Operations

Kim has been an unofficial member of the BHT team since 2014 when she consulted on the application for ACH designation. Since then, she has provided graphic design and communication services on countless projects and initiatives. She officially joined the team in June of 2018.

Kim has worked in the Marketing and Communication field since 2004, after graduating from Portland State University with a degree in graphic design. Aside from running her own consulting business, she has also worked for several local organizations in the non-profit and public services sectors. When not working, Kim enjoys gardening, hiking, and anything else that involves being outdoors.

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Alethea Dumas

Adminstrative Assistant

Alethea was born in Florida but grew up in Spokane. She attended WSU where she received a degree in Women’s Studies, Critical Culture, Gender & Race Studies, along with minors in Human Development and Popular Culture. In her spare time, Alethea enjoys singing, reading, thrifting, and watching movies.

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Alicyn Elder

Navigator Manager

Since joining Better Health Together in July 2013, Alicyn has helped build the lead organization for the IPAN program in our region. She continues to work closely with Washington Health Benefit Exchange and Health Care Authority to ensure that clients have access to affordable health insurance.

She graduated from Eastern Washington University's Health Service Administration program in 2013, ready to dive into implementation of the Accountable Care Act. She enjoys spending time with family, traveling, reading and watching soccer.

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Garrett Saiki

Communications Assistant

Born in Japan and raised in Spokane, Garrett graduated from Eastern Washington University with a Technical Communications degree. Most recently he worked in healthcare marketing and communications with INHS. Garrett has over five years of involvement in organizing community activities and communicating with the public.

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Hailey Muto

Operations Manager

Hailey has lived in Spokane her entire life and thoroughly enjoys all that the city has to offer. Graduating from Whitworth with a degree in organizational management, Hailey fell in love with process improvements/lean management. She has worked as an executive assistant both in and out of the non-profit sector and finds a great deal of personal fulfillment working for non-profits.

Prior to her experience as an executive assistant, Hailey worked in the restaurant service industry, as well as property management. Her hope is to, someday, obtain a law degree. In the meantime, she enjoys dining out, spending time with her son and two dogs, running, and road trips.

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Israel Vidales, MHPA

Lead Navigator

Israel discovered his passion of assisting low-income families with their financial medical needs through his involvement at Unify Community Health. During his journey of self-discovery, Israel received his Master’s in Health Policy and Administration from Washington State University. In addition, he has a Lean Six Sigma Black Belt certification in process improvement. Israel’s fiery passion led him to Better Health Together in October of 2017.

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Jamie Wiggins, MSW

Hub Manager

Jamie graduated from EWU with her bachelor’s in social work. She worked in various non-profits and became increasingly interested in the justice involved communities, which led her to work with Airway Heights Correctional Center on a large-scale behavior modification project. Jamie then moved to Chicago where she worked with parole and re-entry and the Cook County Jail, while simultaneously earning her MSW from Loyola University Chicago, specializing in organizational management and non-profit development. Jamie returned to Spokane and became the program manager of the Spokane Fire Dept. CARES Team. Most recently, Jamie was with EWU in the School of Social Work as the Field Director, where she placed future social workers in their practicums, developed field curriculum, and taught. Outside of work Jamie enjoys spending time with her family, traveling, and is currently navigating living tiny with her family and two animals.

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Sarah Bollig Dorn

Senior Program Manager

Sarah wore professional hats in a variety of industries, including finance, performing arts, and childhood education, before finding her niche in health policy. After completing a Masters in Public Administration at The Ohio State University, Sarah joined a research non-profit in Ohio advocating for evidence-based policies to improve population health. In 2016, she moved to Spokane and worked for a Medicaid managed care company doing organizational and ACH engagement in Eastern Washington. Sarah joined the BHT team as a Senior Program Manager in July 2018.

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Symetria Gongyin

Program Assistant

Symetria, an enrolled member of the Spokane Tribe, returned to her lifelong community after receiving her Bachelors of Science degree in Marketing from DePaul University in Chicago. Her passion for building connections has drawn her to Better Health Together's work of improving access to quality whole-person care for all in our region. She is eager to support her team utilizing her experience with community outreach in underrepresented populations in our area.

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Reese Holford

Senior Program Manager

Reese was born in Northern California, but has lived in the region, consecutively, for the last sixteen years. She graduated from EWU with a degree in Social Work and worked for seven years in direct service with people experiencing co-occurring disorders and housing instability. It was through that work that she became passionate about working toward a more equitable and higher quality of service and health care delivery system.

Reese has spent the last three years in health care transformation and public health. She has made it her mission to better the community for everyone. She lives in North Spokane, on an urban orchard, with her husband, child, and numerous fur, scale, and feather babies.

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