The Navigator Network of Eastern Washington

The Navigator Network of Eastern Washington has 150 assisters and 48 partners in 7 counties.

The Navigator Network launched with a target enrollment goal of 10,000 participants in qualified healthcare plans. Within the first two years, the Network dramatically exceeded this number, enrolling more than 100,000 participants. Because of this work, more than 95% of our region has insurance coverage.

Our network’s tremendous success comes from the web of diverse partners connected across our region. Visit the Regional Impact Map to see the collaboration and reach of The Navigator Network.

These partners represent many sectors including: Community health clinics, hospitals, public health, nonprofit organizations, faith based community organizations, behavioral health providers, the criminal justice system, aging and long-term care, affordable housing agencies, libraries, early learning, K-12 education, and higher education.

This vast network has reached population segments including un/underinsured people, older adults, people with disabilities, low-income individuals and families, people experiencing homelessness, foster youth, prison and re-entry populations, people with limited English proficiency, migrant workers, small businesses, rural populations, and the region’s diverse racial/ethnic populations.

Throughout the year, BHT coordinates numerous outreach activities leading up to the annual open enrollment period for health insurance. We also strategically reach out to people who qualify for special enrollment, such as people losing other coverage due to a change in employment or income. This work happens at community-based events, through community based partnerships, higher education, with the business sector, and in faith-based settings. Overall, we have engaged more than 60,000 individuals through direct, in-person outreach and awareness activities.